General Questions

How much does a My Social Book cost?Two things set the price of a My Social Book: how many pages your book ends up with, and which cover you choose. Shippin… Often read How do I delete my account and the data you hold?Write to help@mysocialbook.com from the address your account uses, and ask us to delete your account and the data attach… Some readers Can I make a book from my blog (WordPress, Blogger, Substack)?Not directly — we don't connect to blogging platforms. A book is always built from one account: From Facebook, From Inst… Some readers Do you claim any rights over my photos?Your photos stay yours. Creating or printing a book with My Social Book doesn't transfer any rights, and we never claim … Some readers If I buy the PDF, will home-printed copies match your printed book?Our PDF is the digital version of your book — designed for keeping, sharing, and viewing on screen. That's what it's mad… Some readers Can I see a full preview of my book?Yes — you can view a full preview of your book.If the preview doesn’t appear immediately, please give it a moment to loa… Often read How many pictures will be in my book?There isn’t a fixed number of pictures per book. The total depends on how much photo content exists in the date range yo… Often read What content will be printed in my book?Your book prints the content you created/posted (based on your selected date range and source).Captions you wrote can be… Often read Can I create a book from a Facebook Business or Fan Page?Yes — as long as you are the owner of the page (admin rights are not enough). Click here to get started.U… Often read Can I save my project and come back later?Yes. Make sure you're logged into your account. When you're done editing, click Add to Cart to save it. Your b… Often read Can you include videos in the book?Yes — in a clever way! We add a QR code next to your video posts. When scanned with a phone or tablet, it opens the vide… Often read How do I remove your app from my Facebook account?Visit your Facebook app settings, find My Social Book, and click Remove.⚠️ If you’ve placed an order, we … Often read How big is the book?The standard My Social Book size is 8 x 10 inches (20 x 25 cm).Each book can contain up to 500 pages&nbsp… Often read Why are there small photos in my book?If you upload multiple photos at once, Facebook groups them into a post. We include both: large images for each photo an… Often read How are Facebook albums organized in the book?Albums appear in chronological order — from oldest to newest — based on the creation date of each album.Update… Often read How long will my PDF book be available for download?Once your order is complete, allow some time for your PDF to be produced. Once produced, you'll receive it via email, an… Often read Can I order multiple books at once?Yes! You can order multiple copies of the same book or add different books to your cart before checkout.There are a few … Often read Can I create books from previous years?Yes. You can go back as far as 2007. Browse by year in the editor and select the ones you want to print.… Often read How do I close the chat widget so I can keep browsing?To close the chat bubble, click the X on the chat window (in the corner of the chat widget).You can reopen it anytime fr… Often read Can I delete my Social Media account or content after ordering?Please wait until your book is delivered before deleting your Facebook/Instagram content or account. In rare cases, we m… Some readers Why can’t I select dates before 2007?The year picker goes back to 2007. Social networks do not serve content older than that, so 2007 is as far back as a boo… Often read How many years can I include in one book?You can go back as far as 2007, but each book is limited to 500 pages. If you have many posts, you may need to create se… Some readers Can you print my friends’ comments or posts?Due to Facebook's privacy rules, we can only print content that you personally posted. That means we can’t include frien… Some readers Are you affiliated with Meta/Facebook?No — My Social Book is not owned by or affiliated with Meta (Facebook or Instagram).Updated on: 12/18/2025… Often read What happens to my data?We temporarily store your content on secure servers to calculate the price, create your preview, and print your book. We… Often read Can I create a book for someone else?Only if you have access to their Facebook, Dropbox or Instagram account, respectively. Otherwise, we recommend giving a&… Often read Can you print private messages?No — for privacy and data protection reasons, private messages cannot be printed.Updated on: 12/18/2025… Some readers Can I create a book from a Facebook Group?No — due to Facebook restrictions, we cannot access or print content from groups.Updated on: 12/18/2025… Often read Which platforms can I print content from?Right now, you can create books using content from:Facebook · Instagram (Business or Creator account) · a Facebook Page … Often read What types of books can I create?We currently offer these book types:• My Social Book – Full content from your personal Facebook timeline•&nbsp… Often read What is the paper quality?We use silk, semi-gloss 135gsm paper for vibrant, lasting quality. Our paper is archival, lignin-free, and aci… Often read Will "Only Me" posts be printed?Yes — even posts marked “Only Me” on Facebook will be included in your book. It’s a great way to print private memories … Often read I can't complete my payment — what should I do?All available payment methods are listed at checkout. If your payment isn’t going through, try using a different card, c… Some readers Can I create a book from a deceased user’s account?Sadly, no — unless you have access to the login credentials. If the account is memorialized, even credentials won't allo… Often read Can you print in other languages?Absolutely. We support printing in almost all languages and alphabets worldwide.Updated on: 12/18/2025… Often read Can I create a book from an Event page?No — Facebook does not allow us to access or print Event Page content.Updated on: 12/18/2025… Often read Can I create a book using photos from Amazon Photos?Currently, Amazon Photos is not supported as a photo source.Supported sources are shown during book creation (for exampl… Some readers