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Basket & ordering
Help Center  /  Basket & ordering

Basket & ordering

What does Create a copy do — will I be charged twice?It makes a new, editable book with the same content and settings, and moves you into it. Making a copy costs nothing — o… Wait for the calculation to finish before adding to your basketAlways wait until the page count stops changing before selecting Add to cart. If you add the book while it is still bein… What happens when I proceed to checkout?PROCEED TO CHECKOUT on your cart page takes you to payment, where you enter your delivery address, see the shipping opti… Can I order several copies for the family?Yes — use the plus and minus buttons on the cart line to set the quantity, and they are all printed and shipped together… What if I don't like it when it arrives?Tell us. Orders are covered by our money-back guarantee, and if a book arrives damaged or with a printing fault we will … Can I give a gift card instead?Yes, and it is the right answer whenever the book would have to be built from someone else's account — we can only print… Can I have it sent straight to someone as a gift?Yes — enter their address as the delivery address at checkout, and your own for billing. The book is printed and posted … How long will it take to arrive? Will it get there in time?The delivery estimate for your address is shown at checkout, and it covers printing as well as transit. Two things worth… Can I reorder a book I bought before?Look for it in My Library of Saved Books first — if it is still there, open it and add it to your basket again.If it is … Can I still change my book after I have ordered it?Not yourself — an ordered book is locked, because the file has gone forward for printing. Write to help@mysocialbook.com… Have I bought anything yet?Not unless you have been through checkout and paid. Adding a book to your basket does not buy it. You can tell where you… It says "This book has been ordered" but I haven't ordered anythingA book is locked once it is in your basket or has been bought, so that what you are about to pay for — or have already p… Where do I enter my discount code?At checkout, in the discount box beside the order summary — not in the editor. Enter it there and make sure it has appli… Can I put more than one book in the same order?Yes. Add each book to your basket as you finish it, then check out once. Copies of the same book are set with the quanti… How do I remove a book from my basket, or order several at once?On the cart page, the cross beside a line removes it, and the plus and minus buttons set how many copies of that book yo… How long does my book stay in the basket?A few days, so you can think it over and come back to it. It is not indefinite: if the promotion you were counting on en… How do I change a book that is already in my basket?Use EDIT on the line in your cart. A book waiting in your basket is protected, so you are given a copy of it — identical… What is the window that opened when I pressed Add to cart?That is Print options, the last step before your basket. Choose your cover — SOFTCOVER GLOSSY, HARDCOVER GLOSSY or HARDC… Does this price include shipping?No — the price in the editor is for the book itself. Shipping and any taxes are calculated at checkout once you have ent… What does Add to cart do?Add to cart puts your finished book in your basket — it does not buy it. Selecting it opens Print options so you can con…

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